Italiano? Leggi i Termini e Condizioni
Terms and Conditions
Identification
This https://amirabags.com/ website (hereinafter referred to as the “Website”) is published by “Amira di Maria Cristina Gasche”, a sole proprietorship, whose registered office is at Via Jacopo Peri, n. 5 CAP: 00198 Rome (RM) Italy – VAT. Number 12745661004, registered in the Rome Trade and Companies Crafts Register under the number C.C.I.A.A. n. 1453211.
Access to the Website and use of the contents takes place as described below. The fact of accessing the Website and browsing it constitutes unreserved acceptance of the following provisions on the part of the Internet user.
These terms will apply to all purchases of Bags when you order via our Website https://amirabags.com/
Amira’s Bags are made entirely by hand. All orders are subject to availability.
Please read this document carefully before placing your unconditional acceptance of these Conditions.
By accepting the Terms and Conditions when confirming your order, you confirm your unconditional acceptance of these Conditions.
“Amira di Maria Cristina Gasche” may change these Conditions from time to time. The latest version of these Conditions is available on this Website.
The contract for supply of Goods (“Contract”) will be formed when “Amira di Maria Cristina Gasche” accepts your order. Acceptance of an order by “Amira di Maria Cristina Gasche” can only be made in Writing. Once the Contract has been formed with you, “Amira di Maria Cristina Gasche” will file it in paper copy for its records. All orders are subject to availability.
By accepting the Contract you confirm that you are a Customer and that the information you provide is true. Orders may only be placed by Customers aged 18 and over.
“Amira di Maria Cristina Gasche” reserves the right not to process orders received from users who are not Consumers and any other order which does not comply with the business policy.
These Conditions comply in all respects with the Italian Consumer Contracts (Information, Cancellation and Additional Charges) (D. Lgs. n. 206/2005) and the Italian Electronic Commerce Regulations (D. Lgs. n. 70/2003).
Clause headings are for convenience only and do not affect the interpretation of these Conditions. Words in the singular include the plural and vice versa.
For further information relating to these Conditions, or the Goods themselves, or to voice a complaint, you should send to “Amira di Maria Cristina Gasche” an email at info@amirabags.com or contact Maria Cristina at + 39 333 7359561.
“Amira di Maria Cristina Gasche” will not be liable to you by way of representation (unless fraudulent), tort (including negligence), or under any express or implied term of the Contract for: any losses or damage which are not reasonably foreseeable by both parties when the Contract is formed arising in connection with the supply of the goods and related services or their use by you; or loss of profit, loss of business, business interruption, or loss of business opportunity. Moreover “Amira di Maria Cristina Gasche” shall not be liable for any damages, whether direct or indirect, from the use or inability to use the Site and its contents, or for errors or omissions, and any contract or tort liability for any direct or indirect personal and / or property caused by the rejection, even partial, of an order.
Orders
“Amira di Maria Cristina Gasche” accepts only orders via its Website. You will be responsible for paying any costs of connection to its Website.
Whilst “Amira di Maria Cristina Gasche” tries to ensure that its Website is reliable and available at all times, the Internet is not an inherently stable medium, and errors, omissions, interruptions of service and delays may occur at any time. “Amira di Maria Cristina Gasche” does not give any warranty for the accuracy, suitability, reliability, completeness, performance, fitness, freedom from viruses or timeliness of the content or services contained on our Website.
The customer can only purchase products in the electronic catalogue of https://amirabags.com/ when placing the order and viewable at https://amirabags.com/ as described in the relevant information sheets. The technical information on the site will https://amirabags.com/ faithfully reproduce those of “Amira di Maria Cristina Gasche” included in the catalogue.
The picture accompanying the description of a product may not be fully representative of its features and differ in colour, size, and accessories in the picture, also taking into account the mode of implementation of the product, which is carried out entirely by hand.
You can place an order and through the website https://amirabags.com/ exclusively to the prices and conditions set forth therein.
For every order placed on the online shop of “Amira di Maria Cristina Gasche”, the customer must provide VAT or TAX CODE valid at the time of the Customer Account registration or at the time of the order in the “Guest”.
You can buy the products on the website in two ways: the customer can indeed make access “Guest” or register. In the second case, you will be required to open an account with us and complete certain required fields on an order form. All steps necessary for placing an order are detailed on the Website.
“Amira di Maria Cristina Gasche” will issue a final invoice, sending it on paper together with the shipping product. The information given by the customer when placing the order will be reported in the invoice. No change in the invoice will be possible after the issuance thereof.
Payment
The customer can make the payment due by PayPal, to ensure the confidentiality of information/data provided by customers. For any information, the customer may visit the website www.paypal.com.
The price of the Goods you order will be shown on the Website before you confirm your order. Before the purchase order, it will be summarized the unit cost of each product chosen, the total cost when you purchase more products and their delivery costs. All prices are in Euros (€) and inclusive of VAT.
Order Confirmation
Before you submit your order, you will be given the opportunity to review your selection, check the total price of your order and correct any input errors. All information on our Website is only an invitation to treat and is not an offer or unilateral contract. Your order represents an offer by you to purchase the Goods. “Amira di Maria Cristina Gasche” will accept your order without delay by sending a confirmation email. Please note however that such confirmation email does not constitute acceptance of your order.
The sale will only be binding on “Amira di Maria Cristina Gasche” once “Amira di Maria Cristina Gasche” have notified you that the order is accepted and the Goods will then be dispatched by its. This means that if Goods are shown on its Website but are not available, “Amira di Maria Cristina Gasche” shall not be obliged to sell you such Goods.
You will only be charged for Goods once they have been dispatched to you. In this case, “Amira Maria Cristina Gasche” will inform the customer immediately of the non-acceptance of the purchase offer and refund the price paid for the goods to the customer within ten (10) working days. For any information, please refer the customer to visit the website www.paypal.com.
The purchase order will be processed only after “Amira di Maria Cristina Gasche” receives confirmation of payment of the total amount due, consisting of the purchase price, shipping costs and any other additional cost, as indicated in the order form.
Personal Data
This section states the origin and use of the navigation information processed on the occasion of Internet users’ accessing the site, and states their rights. This policy is therefore important for Internet users, who wish to have a positive experience of the Website and have confidence in use of the Website. The policy is important for “Amira di Maria Cristina Gasche”, which wishes to reply accurately and fully to any questions put by visitors to the Website concerning consultation and use of the Website, and seeks to take their wishes into account.
The term personal data applies to any personal information (such as: user ID, password, surname, first name, date of birth, email address and postal address) that visitors to the Website may forward to “Amira Maria Cristina Gasche” in the occasion of their using the Website and the services proposed. This data, regardless of its nature, may directly or indirectly enable “Amira di Maria Cristina Gasche” to send them its newsletter and/or reply to their messages and/or facilitate their navigation of the Website and/or optimize the quality of the services offered them. When a visitor provides personal data, they undertake to answer the questions put to them, and in this context forward to “Amira di Maria Cristina Gasche” full, accurate and up-to-date information that is not in any way prejudicial to the interests or rights of third parties.
No item of personal data will be collected without the consent of the person concerned. The optional or obligatory nature of the legal information to be communicated to “Amira di Maria Cristina Gasche” in the context of the data collected on the Website will be indicated in advance to visitors to the Website. These latter will be under no obligation whatsoever to forward personal data to “Amira di Maria Cristina Gasche”.
However, in the event of refusal, “Amira di Maria Cristina Gasche” will not be able to reply to their messages and/or facilitate their navigation of the Website.
“Amira di Maria Cristina Gasche” will be responsible for collecting and processing personal data provided on the Website.
“Amira di Maria Cristina Gasche” is the sole recipient of personal data collected on the Website, and will only forward it to a third party if:
– the Internet user has given their prior consent to this;
– the said third party is intervening in the capacity of a “Amira di Maria Cristina Gasche” subcontractor in the context of providing the Website and the services offered on it;
– “Amira di Maria Cristina Gasche” has been ordered by a judicial authority or any other administrative authority to forward such data to it.
Each Internet user has the right to access personal data concerning them and have it rectified, added to, updated, locked or deleted if appropriate and, if they have legitimate grounds for this, object to its being processed. In order to exercise these rights, you should contact “Amira di Maria Cristina Gasche” by email at the following address: info@amirabags.com
“Amira di Maria Cristina Gasche” will not communicate or disclose any information that concerns Consumers personal information collected on the Website for commercial purposes and not to sell, share or transfer it.
Inside the offices of “Amira di Maria Cristina Gasche”, Consumers personal information may be known only by those people specifically charged with operating departments Information Systems, Marketing, Administration and Accounting, Customer Service.
You are entitled at any time to obtain from the “Amira di Maria Cristina Gasche” the information on the information processed, its methods, aims and logic applied to it.
The information controller is Maria Cristina Jolanda Elisabetta Amira Gasche at the headquarters of “Amira di Maria Cristina Gasche”.
Delivery
Once the payment has been confirmed, the Goods you order will be delivered in accordance with the delivery method you opted (GLS) to the address you give to “Amira di Maria Cristina Gasche” when you place your order.
Any specific requirements should be submitted by the Customer to “Amira di Maria Cristina Gasche” in the text box “Notes”.
“Amira di Maria Cristina Gasche” accepts customer orders for the quantity of the required products in the warehouse. Therefore, the delivery of the products indicated in the purchase made by the Customer is subjected to stock availability of those products. “Amira di Maria Cristina Gasche” will promptly notify the customer any unforeseen breakdown in stocks due to excess demand or other causes.
“Amira di Maria Cristina Gasche” delivers the products to the address indicated by the customer on schedule by the details of courier, generally in ten days (10), or in any case within thirty (30) days after the conclusion of the Agreement. No responsibility can be attributed to “Amira di Maria Cristina Gasche” in case of delay in the order or delivery of the order in the event of failure or default on the part of the courier delivery.
Upon delivery of the goods by the courier, the customer should check:
– that the number of packages actually delivered corresponds to that indicated in the transport document;
– the packaging of packages is intact in all its parts, not damaged or compromised by atmospheric events or otherwise altered.
Please open the package in the presence of the carrier in order to verify the condition of the Goods. In the event of damage to the Goods, the customer have to immediately notify any detection of damage to the packaging and / or product or the mismatch in the number of packages or particulars. The customer must write “Goods unchecked” (specifying the reason for the reserve, eg. “Packaging broken”, “packaging crushed”, etc.) on the delivery note.
Once signed the receipt, the customer cannot make any objection about the appearance of the goods. Any problems concerning the physical, correspondence or completeness of the products received must be reported within 7 days from delivery, as provided herein at the section entitled “Defective goods”.
If there is no one at the address given who is competent to accept delivery of the Goods, the courier will try to deliver the Goods the next day. If there still no one to accept the pack, you will be asked to contact the warehouses of courier. If the order is sent back at the warehouse of “Amira di Maria Cristina Gasche”, an agreements will be taken for the new evasion and the related additional shipping costs.
Consumer Rights and the Cooling-Off Period
If you are a Consumer, you may cancel your contract with “Amira di Maria Cristina Gasche” in relation to products purchased from the website (artt. 55 e 64 del D. Lgs. n. 206/2005), without any penalty and without specifying the reason, by notifying “Amira di Maria Cristina Gasche” in writing within fourteen (14) calendar days, beginning on the day you receive the products purchased on the website. You cannot cancel your contract if you asked to personalise your bag;
To return the products:
- the products should not have been used, worn, washed or damaged;
- the identification tag should still be attached to the products with the disposable seal;
• the products should be returned in their original packaging (including any documentation and accessories); - products should be returned to “Amira di Maria Cristina Gasche” within fourteen (14) calendar days of the date you notify us of your decision to cancel;
- the products should not be damaged;
- to limit damage to the original packaging, it should be avoided in all cases the attachment of labels or tape directly on the original product packaging. We also recommend that, upon return, to put it in another box on which to affix the address of the recipient of return.
You don’t have the right to cancel your contract if you ordered a “Personalised Goods” which it means any Goods that are made for you further to your specific requests and instructions.
The shipping costs for the return of the Goods are charged to the customer; the costs of the delivery and any other associated costs indicated at the time of order also will not be refunded.
The shipment until the certificate of receipt in our warehouse is under the complete responsibility of the Customer.
Anyway “Amira di Maria Cristina Gasche” is not responsible for damage or theft / loss of goods returned by uninsured shipments; if the goods are damaged during transport, “Amira di Maria Cristina Gasche” will inform the customer (within 5 working days of receiving the goods in its warehouse), to enable him to file a timely complaint against the carrier for a refund the value of the Goods. In this case, the product will be made available to the customer for his return, while cancelling the request for withdrawal.
On its arrival in stock, Goods will be checked for any damages, which cannot result from normal transport procedures. If the package and / or the original packaging are damaged, “Amira di Maria Cristina Gasche” will deduct no more than 10% as a contribution to the costs of restoration from the refund due to the customer.
To exercise your right of cancellation before the Goods have been delivered to you, you must give notice to “Amira di Maria Cristina Gasche” by a record delivery letter to
Amira di Maria Cristina Gasche
Via Jacopo Peri, n. 5
00198 Rome (RM) Italy
“Amira di Maria Cristina Gasche” will refund the Costumer as soon as possible, and within 14 days from the day of receiving the goods, and after confirming positively that the deadlines and procedures for exercising the right of withdrawal as well as the integrity of the products.
The amount of the refund will be communicated via e-mail and credited on the same means of payment used for the purchase, by transfer of the amount paid. For any information, please refer the customer to visit the website www.paypal.com
Loss of cooling-off period
The right of withdrawal is lost for lack of the essential integrity of the Goods (the packaging and its contents), where “Amira di Maria Cristina Gasche” finds at least one of the following deficiencies:
– not diligent use of the good that has compromised its integrity, or use of any supplies related to the product;
– the lack of external and / or internal packaging;
– damage to the product for reasons other than transportation, including tampering or part of the product or parts of it.
In case of forfeiture of the right of withdrawal, the goods remain at the headquarters of “Amira di Maria Cristina Gasche”, available to the customer for collection at his expense.
Exchange of Goods
When you buy bags from “Amira di Maria Cristina Gasche”, the goods must be of satisfactory quality, fit for their purpose, and as described.
If the Customer do not meet these standards, you will be able to claim a refund or replacement or repair and/or compensation from the retailer. If there is a problem with your Goods, please let us know by contacting us by sending an e-mail at info@amirabags.com
Defective Goods may be returned to “Amira di Maria Cristina Gasche” within 10 days from the date of delivery. No exchange will be offered for Goods that are returned by the Customer incomplete, damaged or soiled. You must take reasonable care of the Goods if you wish to exchange them. The postage and packaging for returning the defective goods are borne by “Amira di Maria Cristina Gasche”. Defective Goods will be reintegrated by “Amira di Maria Cristina Gasche” with the same item or, in the event that has been used, will be replaced with another item of equal value, by arrangement with the customer. In the absence of agreement, “Amira di Maria Cristina Gasche” return the price of the goods sold. For any information, please refer the customer to visit the website www.paypal.com.
Disputes and Governing Law
This legal information is drawn up in accordance with Italian law. The Italian courts are territorially competent to rule on any dispute relating to use of the Website, the Contract and any dispute or claim arising out of or in connection with it, its subject matter or formation (including non-contractual disputes or claims).
The Parties irrevocably agree that the courts of Italy shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with the Contract its subject matter or formation (including non-contractual disputes or claims).